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Part-time Customer Service New

33448733

Pertemps

£9867 per annum

Bristol

Customer Service

Permanent | Full Time

ASAP

02/12/2019

30/12/2019

Are you chatty and do you enjoy helping customers over the phone and feeling like you have done a great job!

I am currently looking for several flexible customer service agents working 20 hours a week or 16 hours a week no selling at all! All we want are people that want to help customers with their queries.

Can you start on 31st January 2020 full time you will receive a salary £9,867

If you speak any of the following languages this would be an advantage but not essential

- French

- German

- Italian

- Spanish

- Portuguese

No experience required - we are looking for the sparkle and people that want a career in a fun company ! if you are willing to learn then we will carve your exciting career for you.

You will receive fantastic training ! where your trainer will make it fun and interesting as we want to the best out of you.

You will receive a starting salary of £9,867 Realistic Progression Opportunities + Training & Development + Competitive Company Pension + Award Winning Employee Share Plan + Flexible Working Hours + 25 Days Holiday + Excellent Working Culture

We will be holding an assessment days on the following days:

11th 12th 17th and 18th December 2019 - this will just be for a couple of hours and it will be FUN nothing to worry about at all ……

You must be able to start on 31st January and have no time off within the first 4 weeks due to training

Training hours are 6PM - 10PM for 6 weeks you must be able to commit to this.

You will be joining a growing, fast paced organisation, working shifts Monday to Friday plus a day at the weekend but you will drop a day in the week generally working 20 hours a week , in a modern newly refurbished spacious working environment with great opportunities for career advancement and in-role development?

Joining an employer that offers you free bus travel to work from Bristol city centre and other fantastic facilities, including an on-site Nuffield gym, mini convenience store, restaurant and coffee shop? If so we want to hear from you.

Previous experience in a customer facing role is not essential, but you will need a desire to provide consistently outstanding customer service to all of our clients.

As one of our Customer Service Representatives you will handle contact by telephone, email or written correspondence. You will be trained to ensure each interaction is handled professionally and ensure that each customer has their enquiry fully resolved to their satisfaction.

Shifts pattern

Week 1 - 3 - Monday - Friday start time between 16.00pm - and 18.30pm - variable can be on different shifts daily

Week 4 - you will work Monday - Sun - working Sat OR Sun with a drop day in week

In this varied and fast-paced role you will work as part of a team who work together to meet service and quality standards. As well as interaction with external clients, you will have interaction with many of the several internal departments and systems to help you provide the best service. You will work with experienced Team Leaders who will provide ongoing training and support.

A Truly Diverse Place to Work

We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining and developing a diverse workforce where employees feel valued, respected and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers' needs to allow us to drive better outcomes.

If you do not have a CV ready to send to me straight away please don't worry still get in contact and we can have a chat.