Banbury
Customer Service
Permanent | Full Time
ASAP
17/04/2024
15/05/2024
Job Advertisement: Customer Service Assistant
Position: Customer Service Assistant
Location: Banbury, UK
Type: Temporary (3 - 6 months) with potential for permanent role
Hourly Rate: £13.86
Role Overview:
As a Customer Service Assistant, you will play a crucial role in our clients operations by assisting with processing customer orders via phone and email. This is an office-based position that requires strong communication skills, both written and verbal, as well as previous experience working in an office environment.
Responsibilities:
- Handle incoming customer inquiries and orders via phone and email promptly and professionally.
- Accurately process customer orders and ensure timely delivery.
- Provide product information and assist customers with any queries or concerns.
- Collaborate closely with other team members to ensure seamless order processing.
- Maintain accurate records of customer interactions and transactions.
Requirements:
- Previous office-based experience is essential.
- Excellent communication skills, both written and verbal.
- Strong attention to detail and accuracy.
- Ability to multitask and prioritise in a fast-paced environment.
- Proficiency in Microsoft Office suite.
- Positive attitude and willingness to learn.
Benefits:
- Competitive hourly rate of £13.86.
- Opportunity to gain valuable experience in a dynamic office environment.
- Possibility of a permanent role based on performance.
If you are a motivated individual with excellent communication skills and previous office-based experience, we would love to hear from you! Please submit your CV or call Pertemps to find out more...
