Coleshill
Customer Service
Temporary | Full Time
ASAP
11/04/2024
09/05/2024
Customer Service Support
Do you want to become an integral team member working for one of the top 3 Logistics companies in the World?
We have an excellent opportunity for candidates who have excellent communication skills and enjoys the stability of long-term Temporary to Permanent employment.
Hours: Monday - Friday, between the hours of 7am - 6pm
Payrate: £11.44ph
Location: Coleshill
The Benefits to work for such a prestigious business are: -
- Long term employment with the chance to progress
- Full induction and training within a Team setting
- Free Parking along with free tea & Coffee
- Team Building exercises and events (Summer BBQ, organised by the staff social committee )
- 30 Days annual leave P/R once on a permanent contract
- Once permanent you have the chance to earn extra money with overtime
- Relaxed Dress code in a vibrant and bustling office.
The key responsibilities within the role: -
- Will be busy and varied, and at times you will need to produce quality work whilst working under pressure to achieve the customers SLA's
- Working with a large number of clients and logging orders
- Providing first class customer service to internal and external clients
- Working within agreed timescales
- Liaising with depot operations in order to problem solve queries
- Daily communication with established customers by phone, and using the in-house CRM systems to implement long term solutions to customer issues
We are looking for: -
- Candidates who must have strong communication skills, be computer confident (Microsoft Office Suite & Excel)
- Have the drive and ability to meet daily targets and deadlines - Possess a strong work ethic and want to become part of a motivated and enthusiastic team.
- Experience in a Customer service (face to face & office based)
