You are using the web browser we don't support. Please upgrade or use a different browser to improve your experience.
"icon arrow top"

Customer Service Advisor New

08010603832894953

Pertemps

£18500 per annum

Wellingborough

Hospitality, Catering

Permanent | Full Time

ASAP

09/10/2019

06/11/2019

Customer Service Advisor

Northampton, M1 Jct 18

£9.50ph, Temporary, Ongoing

We are looking to recruit an experienced customer service professional to join our global client on a temporary ongoing basis.

My client is a market leader within the hospitality industry and due to business needs require additional support within their Meetings & Events team.

You must be confident working within a fast paced, high volume environment as you will deal within in excess of 100 calls/emails per day.

What will I be responsible for as a Customer Service Advisor

• Handling all initial enquiries via phone and email

• Agreeing contracts with customers

• Dealing with customer service queries

• Maximising hotel meeting & events revenue

• Promoting hotels brand

• Handling Meeting and events enquiries & leads

• Ensure the smooth delivery of all events, ensuring customer satisfaction and retention of any repeat or cross-sell opportunities

• Within management level roles particularly, demonstrating strong leadership skills to drive engagement and results across the team to ensure that deadlines are met and revenue targets are surpassed.

What's in it for me?

Free onsite parking

Free use of onsite gym and swimming pool

Subsidised lunches