Manchester
Customer Service
Temporary | Full Time
ASAP
04/04/2024
02/05/2024
Customer Service Advisor
Worsley
£13.21 per hour
Working in a growing, friendly and supportive team, we are looking for motivated individuals with previous phone-based customer service experience for an on-going temporary assignment offering hybrid working after initial training.
Hours: Monday - Friday between 8am and 6pm (37.5 hours per week)
Once signed off, the role offers 3 days working from home as an option.
Key Accountabilities:
- Answering a high volume of inbound customer calls
- Placing orders accurately over the phone
- Entering customer and order details onto an intenral system
- Explaining the benefits of ordering online with a view to encouraging further orders to be placed through the website
- Answering queries and handling complaints as needed
You will need to demonstrate:
- Strong written and oral communication skills
- Confident working knowledge of MS Office
- The ability to build strong relationships with internal and external colleagues
- Good organisation and planning skills
Benefits:
- Free onsite parking
- Hybrid working
- 25 days holiday in accrual plus bank holidays after 12 consecutive weeks
- Opportunities for assignment extension and potentially direct employment
- Free tea & coffee
- Tailored training
Apply now to hear more!
