Position: B2B Telemarketing Specialist
Location: Birmingham (Hybrid/Remote)
Company Overview: We are a leading agency specializing in delivering top-tier telemarketing solutions tailored to the B2B sector. With a focus on excellence and client satisfaction, we've continued to thrive throughout the COVID-19 pandemic, providing exceptional results, service, and communication for our diverse clientele.
Role Description: As a B2B Telemarketing Specialist within our agency, you'll play a pivotal role in executing unscripted telephone appointment making, data cleansing, research, and lead generation campaigns across the UK and Europe. We prioritize attitude, aptitude, and enthusiasm over prior experience, offering comprehensive training to help you excel in your role.
Responsibilities:
- Conduct unscripted telephone calls on behalf of clients.
- Address inquiries regarding product specifications.
- Schedule appointments with relevant prospects.
- Perform data cleansing tasks accurately and efficiently.
- Conduct market research across various industries.
- Contribute insights to lead generation campaigns.
- Maintain meticulous records of prospect details in the company database.
Requirements:
- Strong telephone etiquette and communication skills.
- Proficient command of English language and grammar.
- Ability to meet targets for call volumes, conversations, and leads.
- Effective time management abilities.
- Dedication to client satisfaction and exemplary customer service.
- Proven teamwork and self-motivation.
- Competency in MS Word, Excel, Outlook, and Access.
- Excellent planning and organizational skills.
Benefits:
- Competitive salary with opportunities for advancement.
- Dynamic office environment located near Brindley Place in Birmingham.
- Standard business hours from Monday to Thursday, with a shortened day on Fridays.
- Hybrid working model offering flexibility between office and remote work.
- Comprehensive training and development programs to foster career growth within the agency.
If you're a proactive individual with a passion for delivering exceptional telemarketing solutions, we encourage you to apply. Join our team and become part of our mission to redefine excellence in B2B telemarketing. Apply now to embark on a rewarding career journey with us!
