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Training Support Officer



£22000 - £24200 per annum


Public Sector

Permanent | Full Time




An established Professional Standards College based in the City of London, responsible for regulation and accreditation in the medical field is looking to recruit for a Training Support Officer to join their Training Department.

Salary: £24200K pa

This is a permanent full time position

The Training Support Officer works under the supervision of the Training Supervisor and in accordance with established policies, procedures and precedents.

Key Responsibilities


- Assist in the administration of the College ePortfolio for all users by providing helpdesk support and creating new accounts.

- Administer the registration and enrolment of trainees

- Advise trainees, non-trainees and trainers on relevant rules and guidance as required, keeping abreast of training developments and changes to GMC regulations and guidance.

- Maintain accurate and up to date records on trainees and ePortfolio users.

- Provide administrative support for Clinical Practitioners registering for credentialing and use of ePortfolio, including answering email queries and creating ePortfolio accounts.

- Index Certificates of Eligibility for Specialist Registration applications and provide further support to the Training Supervisor in the processing of applications as required.

- Provide administrative support for the Careers Group, including the delivery of careers events (which will involve occasional out-of-office-hours work) and giving advice to undergraduate medical students and Training doctors

- Provide administrative and secretarial support to the Medicine Trainees Association (EMTA).

- Support colleagues in the Training Team as required.


- Maintain detailed documentation of the administrative processes

- Work collaboratively with colleagues to coordinate procedures and sharing of best practice

- Provide cover for the Reception colleagues as required including catering, postal and reception duties

- Arrange for appropriate archiving and destruction in accordance with data protection legislations

- Participate in training and personal / organisational development activities